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Amber’s Story

A Professional Setback Became My Boldest Leap Forward

I’m Amber Washington, founder of Agency Five20.

For more than 15 years, I worked inside nonprofits, public agencies, and corporations, advising leaders and shaping communication strategies that kept teams informed, connected, and supported. Then my role was eliminated.

But instead of fear, I felt certainty: it was time to lead myself forward with the same confidence I'd helped others build. 

That moment taught me what I now bring to my work. The gap between vision and action isn't about having more time or a perfect plan. It's about clarity on what you want, alignment around what matters, and a realistic strategy you can execute.

Today, I consult with founders of startups and nonprofits who need to unlock internal alignment and build communication systems that move their organizations forward; and I coach individuals ready to pursue the vision they've been putting off.  

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If you're ready to close the gap between where you are and where you want to be, let's work together.

professional communication coaching
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About Agency Five20

Agency Five20 was born from a personal turning point. A couple of months before my birthday May 20, I learned that my corporate role was ending. What surprised me wasn't fear, but clarity. It was time to take agency over my future and pursue a vision I'd been delaying. The name honors that date, a marker of both my birth and a new beginning, and symbolizes a practice rooted in growth and possibility.

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I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

Maya Angelou 

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Clarity. Alignment. Strategy

Agency Five20 is here to support your next chapter. Let’s build something that honors your vision and amplifies your impact.

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